• ISSN: 2301-3567 (Print), 2972-3981 (Online)
    • Abbreviated Title: J. Econ. Bus. Manag.
    • Frequency: Quarterly
    • DOI: 10.18178/JOEBM
    • Editor-in-Chief: Prof. Eunjin Hwang
    • Executive Editor: Ms. Fiona Chu
    • Abstracting/ Indexing:  CNKI, Google Scholar, Electronic Journals Library, Crossref, Ulrich's Periodicals Directory, MESLibrary, etc.
    • E-mail: joebm.editor@gmail.com
JOEBM 2022 Vol.10(5): 299-304 ISSN: 2301-3567
DOI: 10.18178/joebm.2022.10.5.716

Performance Excellence Model, Technology Innovation and Business Performance

Hui Zhou, Yueyi Zhang*, Yefang Sun, and Ting Mao

Abstract—In recent years, the study of the relationship between the performance excellence model and enterprise performance has been the focus of research by scholars at home and abroad, and the implementation of the performance excellence model has created a new platform for enterprise technological innovation, while also playing an important role in the improvement of enterprise performance. This paper uses the data of 1137 Zhejiang government quality award-winning enterprises from 2015 to 2019 as the research sample, and uses hierarchical regression and moderating effect analysis to empirically explore the relationship between the performance excellence model and enterprise performance, as well as to study the moderating effect of technological innovation on the relationship between the performance excellence model and enterprise performance. The results of this study show that the implementation of the Performance Excellence Model does have a catalytic effect on firm performance, which is more pronounced in manufacturing firms, and that the increase in the level of technological innovation plays a moderating role in the relationship between the Performance Excellence Model and firm performance. The findings of this paper have theoretical and practical implications for the in-depth study of the relationship between performance excellence models, technological innovation, and firm performance.

Index Terms—Enterprise performance, excellent performance model, government quality award, technological innovation, regulatory effect.

Hui Zhou, Yueyi Zhang, Yefang Sun, and Ting Mao are with School of Economics and Management, China Jiliang University, Hangzhou, Zhejiang, China (e-mail: zhstudio1005@163.com, 02A0702026@cjlu.edu.cn, sunyefang21@163.com, maotingcjlu@163.com).

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Cite:Hui Zhou, Yueyi Zhang*, Yefang Sun, and Ting Mao, "Performance Excellence Model, Technology Innovation and Business Performance," Journal of Economics, Business and Management vol. 10, no. 5, pp. 299-304, 2022.

Copyright © 2022 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).

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