Abstract—This article seeks to analyze the performance of
32 Brazilian public organizations, assessed in the Gespública
Program. In Gespública (2008), the performance of an
organization is borne out in results that reflect the meeting of
needs of concerned parties vis-à-vis the organization: service
users, employees, providers, society and government. With
respect to results, the article includes a performance
comparison of organizations, using the Gespública criteria, in
addition to an analysis of these criteria in relation to the “state
of the domain”, generated through a review of relevant
literature. Theoretical and methodological conclusions and
recommendations are proposed, as well as suggestions for
research development.
Index Terms—Performance, management model, public
sector, Gespública.
Pedro Carlos Resende Junior is with the University of Brasília, Brasília,
DF, Brazil (e-mail: pcrj73@gmail.com).
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Cite: Pedro Carlos Resende Junior, "Organizational Performance in the Public Sector: An
Analysis of the Gespública Program," Journal of Economics, Business and Management vol. 3, no. 6, pp. 613-618, 2015.