• ISSN: 2301-3567
    • Frequency: Quarterly (2013-2014); Monthly (Since 2015)
    • DOI: 10.18178/JOEBM
    • Editor-in-Chief: Prof. Eunjin Hwang
    • Executive Editor: Ms. Chloe Wu
    • Abstracting/ Indexing: Engineering & Technology Library,  Electronic Journals Library, Ulrich's Periodicals Directory, MESLibrary, Google Scholar, Crossref, and ProQuest.
    • E-mail: joebm@ejournal.net
JOEBM 2015 Vol.3(8): 758-762 ISSN: 2301-3567
DOI: 10.7763/JOEBM.2015.V3.281

Examining Navigators' Job Satisfaction in Royal Malaysian Air Force through the Lenses of Herzberg's Motivation-Hygiene Theory

Nurmazilah Mahzan and Ali Zaini Zainal Abidin
Abstract—Many studies investigate job satisfaction and motivation in the workplace using Herzberg’s motivation-hygiene factor theory; however, none specifically relate these factors to Navigators in the Royal Malaysian Air Force in which limited promotion is available. This study investigated the factors affecting job satisfaction for Navigators in the Royal Malaysian Air Force. 54 respondents from various operational squadrons and units completed the survey. The factors adapted from Herzberg’s Motivation-Hygiene Theory were tested. The motivation factors achievement, recognition, growth, work itself and promotion were found to be significance and dominance in this study whereas policies, flight safety and relationship with leaders were the significant hygiene factors. A multiple regression is also conducted and from result found that career growth is the most significant factor that influence the job satisfaction of Navigators in the Royal Malaysian Air Force.

Index Terms—Herzberg’s motivation-hygiene theory, navigator’s job satisfaction, royal Malaysian air force.

Nurmazilah Mahzan is with the Faculty of Business and Accountancy University Malaya, Kuala Lumpur 50603, Malaysia (email: nurmazilah@um.edu.my).
Ali Zaini Zainal Abidin is with the Royal Malaysian Air Force.

[PDF]

Cite: Nurmazilah Mahzan and Ali Zaini Zainal Abidin, "Examining Navigators' Job Satisfaction in Royal Malaysian Air Force through the Lenses of Herzberg's Motivation-Hygiene Theory," Journal of Economics, Business and Management vol. 3, no. 8, pp. 758-762, 2015.

Copyright © 2008-2015. Journal of Economics, Business and Management. All rights reserved.
E-mail: joebm@ejournal.net