• ISSN: 2301-3567 (Print), 2972-3981 (Online)
    • Abbreviated Title: J. Econ. Bus. Manag.
    • Frequency: Quarterly
    • DOI: 10.18178/JOEBM
    • Editor-in-Chief: Prof. Eunjin Hwang
    • Executive Editor: Ms. Fiona Chu
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    • E-mail: joebm.editor@gmail.com
HOME > Archive > 2016 > Volume 4 Number 4 (Apr. 2016) >
JOEBM 2016 Vol.4(4): 296-302 ISSN: 2301-3567
DOI: 10.18178/joebm.2016.4.4.407

The Effects of Personality and Communication Skill on Employee Job Performance at Multi-national Companies in Ho Chi Minh City, Vietnam

Mai Ngoc Khuong, Le Thi My Linh, Nguyen Quan Toan, and Nguyen Thi Minh Phuong

Abstract— The purpose of this study was to investigate the effects of five personality traits and communication skill on job performance of employees in multinational companies. Quantitative approach was applied with structured questionnaires directly delivered to 300 staffs of multinational companies (MNCs) in Ho Chi Minh City, Vietnam. The study found that openness, neuroticism, conscientiousness, and communication skill directly affected employee job performance while agreeableness, extraversion, neuroticism, and conscientiousness indirectly affected job performance through the mediation of communication skill.

Index Terms— Openness, conscientiousness, extraversion, agreeableness, neuroticism, communication skill, job performance.

The authors are with the School of Business, International University, VNU-HCM, Vietnam (e-mail: mnkhuong@hcmiu.edu.vn, windy.linh@gmail.com, nguyentoan146148@gmail.com, minhphuong16@yahoo.com).

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Cite: Mai Ngoc Khuong, Le Thi My Linh, Nguyen Quan Toan, and Nguyen Thi Minh Phuong, " The Effects of Personality and Communication Skill on Employee Job Performance at Multi-national Companies in Ho Chi Minh City, Vietnam," Journal of Economics, Business and Management vol. 4, no. 4, pp. 296-302, 2016.

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