


| Article# | Article Title & Authors | Page |
| 67 |
Suraj Kumar Mukti, Priyanka Tripathi, and A. M. Rawani
|
310 |
| 68 |
A. Leeraphong and A. Mardjo
|
314 |
| 69 |
Chowdhury Hossan, Nicola McNeil, and Taimur Sharif
|
319 |
| 70 |
Arawati Agus and Rosman Iteng
|
324 |
| 71 |
Suhaila Samsuri and Zuraini Ismail
|
329 |
| 72 |
Matthew Baer, Thilini Ariyachandra, and Mark Frolick
|
334 |
| 73 |
Dewi Fariha Earnest and Saudah Sofian
|
339 |
| 74 |
Priyanka Tripathi M, Kesari Verma, Ligendra Kumar Verma, and Nazil Parveen
|
343 |
| 75 |
Isnaini Ruhul Ummiroh and Rini Hardiyani
|
347 |
| 76 |
Steven D. Formaneck
|
350 |
| 77 |
Frank F. Cotae
|
355 |
| 78 |
Emre Yıldırım
|
360 |
| 79 |
Thanapol Ongwattanasirikul, Settapong Malisuwan, and Navneet Madan
|
365 |
| 80 |
Aleksandar Klaic and Marin Golub
|
371 |
| 81 |
Impact of Implementing ISO 9001 in the IT Sector in Business of Companies, and Customer Satisfaction
Mirhat Đulić
|
377 |
| 82 |
Mingyue Qi, Guoqin Zhao, and Shengliang Zong
|
380 |
| 83 |
Hawati Janor, Aisyah Abdul-Rahman, Ehsan Housseinidoust, and Ruzita Abdul Rahim
|
385 |
| 84 |
Shengnan Zhang and Hans Le Fever
|
391 |
| 85 |
Mpho J. Mohlameane and Nkqubela L. Ruxwana
|
396 |
| 86 |
Dana A. Al Qudah and Alexandra I. Cristea
|
401 |
| 87 |
A. Abdul Latif and N. Hanifi
|
406 |