Abstract—This study examines that reward (material, social,
symbolic) which is given to employee affects the (organizational
citizenship behavior OCB). We want to analyze the impact of
compensation concerning the OCB and the moderate effect of
the rank empirically. As a result of this study, the correlation of
variable is partially effective between salary (material
compensation), social cognition (social compensation), job
importance, job interest, job challenge and OCB. The rank
which is moderate variable affects strongly negative. In short,
strengthening reward for freshmen improves competence of the
employee and the concept of reward is more effective than other
factors. Therefore we need to introduce personnel institution
which includes broad material reward, social cognition, job
importance, job interest, job challenge to enhance the OCB and
narrow difference of the rank in service industry. After this
study, we need to select subject and collect sample within
extension scope. Also we need to diversify and specify the type
of reward.
Index Terms—OCB, material reward, social reward,
symbolic reward and rank.
The authors are with the KyungPook National University, South Korea
(e-mail: wschoi@knu.ac.kr, jystyle1301@knu.ac.kr, ljkim@knu.ac.kr).
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Cite: Woo Seok Choi, Jun Seok Heo, and Lee-Jeong Kim, "A Study on the Impact of Material, Social, Symbolic
Reward on OCB: Moderate Effect of the Rank," Journal of Economics, Business and Management vol. 3, no. 3, pp. 377-382, 2015.