doi: 10.18178/joebm.2016.4.4.407
The Effects of Personality and Communication Skill on Employee Job Performance at Multi-national Companies in Ho Chi Minh City, Vietnam
Mai Ngoc Khuong
,
Le Thi My Linh
,
Nguyen Quan Toan
,
Nguyen Thi Minh Phuong
- School of Business, International University, VNU-HCM, Vietnam.
Abstract
The purpose of this study was to investigate the effects of five personality traits and communication skill on job performance of employees in multinational companies. Quantitative approach was applied with structured questionnaires directly delivered to 300 staffs of multinational companies (MNCs) in Ho Chi Minh City, Vietnam. The study found that openness, neuroticism, conscientiousness, and communication skill directly affected employee job performance while agreeableness, extraversion, neuroticism, and conscientiousness indirectly affected job performance through the mediation of communication skill.
Keywords
- Openness
- conscientiousness
- extraversion
- agreeableness
- neuroticism
- communication skill
- job performance
How to Cite
Mai Ngoc Khuong, Le Thi My Linh, Nguyen Quan Toan, and Nguyen Thi Minh Phuong, "The Effects of Personality and Communication Skill on Employee Job Performance at Multi-national Companies in Ho Chi Minh City, Vietnam," Journal of Economics, Business and Management, vol. 4, no. 4, pp. 296-302, 2016. https://doi.org/10.18178/joebm.2016.4.4.407
Copyright & License
Copyright © 2016 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).