— The present research aims at two aspects: firstly to examine the effect of organizational silence (OS) on organizational citizenship behavior (OCB) and secondly to examine procedural justice as a moderator on the relationship between organizational silence and OCB. Results are generated with the help of purposive sample of 250 employees of various services companies of Pakistan using structural equation modeling (AMOS). The findings reveal that organizational silence had negative effect on the organization citizenship behavior while procedural justice moderates this association.
— Organizational citizenship behavior, organizational silence, procedural justice.
Afsheen Fatima is with the Pir Mehr Ali Shah Arid Agriculture University, Rawalpindi, the SZABIST Islamabad, Pakistan (e-mail: firstname.lastname@example.org)
Sarah Salah-Ud-Din is with the SZABIST Islamabad MTBC, Rawalpindi, Pakistan. (e-mail: email@example.com)
Shanza Khan is with the NUML University, SZABIST Islamabad, Pakistan (e-mail: firstname.lastname@example.org)
Misbah Hassan is with the Management Sciences from SZABIST Islamabad, Pakistan (e-mail: email@example.com)
Hammad Ahmad Khan with the SZABIST Islamabad and Currently Runs a Not-for-Profit Organization for Rural Development, Pakistan (e-mail: firstname.lastname@example.org)
Cite: A. Fatima, S. Salah-Ud-Din, S. Khan, M. Hassan, and H. A. K. Hoti, " Impact of Organizational Silence on Organizational Citizenship Behavior: Moderating Role of Procedural Justice," Journal of Economics, Business and Management vol. 3, no. 9, pp. 846-850, 2015.