• ISSN: 2301-3567 (Print), 2972-3981 (Online)
    • Abbreviated Title: J. Econ. Bus. Manag.
    • Frequency: Quarterly
    • DOI: 10.18178/JOEBM
    • Editor-in-Chief: Prof. Eunjin Hwang
    • Executive Editor: Ms. Fiona Chu
    • Abstracting/ Indexing:  CNKI, Google Scholar, Electronic Journals Library, Crossref, Ulrich's Periodicals Directory, MESLibrary, etc.
    • E-mail: joebm.editor@gmail.com
JOEBM 2017 Vol.5(6): 246-254 ISSN: 2301-3567
DOI: 10.18178/joebm.2017.5.6.521

A Methodology for Digital Government Transformation

Jenny Huang and Achim Karduck

Abstract— Digital government is the use of information and communication technologies (ICT) to support government functions, services, and citizens in their participation in social economic development, political processes and quality of living as a whole. However, despite the progress that have been made in the last two decades, most governments are far from capturing the full benefits of digitization [2]. There is a need to provide a methodology to help digital transformations, beyond the provision of online services and e-government portals, into the broader business of government itself. This paper presents studies of several digital government initiatives world-wide [2], and proposes a methodology for a transformational change of the government into digital business and service for better citizen centric services.

Index Terms— Digital government, digital transformation.

Jenny Huang is with the University of New South Wales, Canberra, Australia (e-mail: j.huang@ adfa. edu.au). Achim Karduck is with the Furtwangen University, Germany (e-mail: Karduck@hs-furtwangen.de).


Cite: Jenny Huang and Achim Karduck, " A Methodology for Digital Government Transformation," Journal of Economics, Business and Management vol. 5, no. 6, pp. 246-254, 2017.

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